Automotive Business Systems & Process Manager (m/f/d)
Pubblicato 12 giorni fa
Introduzione
Client:
Our client is an established automotive importer operating across multiple European markets and vehicle brands. As the organization continues to scale its operations, it places high importance on efficient, data-driven processes and offers a modern, international work environment with diverse development opportunities
To strengthen the team, a Automotive Business Systems & Process Manager (m/f/d) is sought in the field of automotive importer operations, who will specifically own and continuously improve the company's business systems and processes across multiple European markets.
Descrizione della posizione
Main responsibilities:
- Own and manage the Importer Management System (IMS) and related business applications supporting importer operations.
- Define, document, and continuously improve end-to-end business processes across Sales, Aftersales, Parts, Logistics, and Finance.
- Standardize processes across multiple countries and brands while ensuring compliance with local market requirements.
- Lead business requirements gathering, process analysis, system enhancements, and implementation projects.
- Manage the business systems roadmap, backlog, and priorities in alignment with operational and strategic objectives.
- Act as the primary interface between business stakeholders, IT, OEMs, software vendors, and implementation partners.
- Oversee integrations between IMS, ERP, CRM, BI, OEM systems, DMS (Dealer Management Systems), and other business platforms.
- Establish and maintain master data governance and ensure data quality across all systems.
- Develop and maintain management reporting, dashboards, and operational KPIs.
- Lead user acceptance testing (UAT), training, release management, and change management activities.
- Ensure compliance with OEM requirements, regulatory obligations, data governance standards, and internal controls across markets.
- Drive digital transformation, automation, and continuous improvement initiatives across the organization.
What you should bring:
- 7+ years of experience within the automotive industry, preferably with an importer, OEM, dealer group, leasing, or fleet organization.
- Proven experience as a Business Systems Manager, IMS/DMS Owner, Business Analyst, Process Manager, or similar role.
- Strong understanding of automotive importer operations, including vehicle distribution, dealer operations, aftersales, parts, warranty, and finance processes.
- Experience working across multiple European markets and/or multiple automotive brands.
- Strong business process mapping and requirements management skills.
- Experience with business system integrations (IMS/DMS, ERP, CRM, BI, OEM platforms).
- Hands-on experience with reporting and analytics tools such as Power BI, Tableau, or Qlik.
- Excellent stakeholder management, communication, and project management skills.
- Fluent English, written and spoken.
Our client is willing to compensate this position with a gross annual salary starting at EUR 75.000,--. Overpayment is possible with relevant work experience or appropriate qualifications
Location: Schwechat, Remote
Tipo di impiego
Permanent