You will play a pivotal role in driving the successful delivery of IT projects, managing key suppliers, and ensuring exceptional service levels.

Key Responsibilities:

• Lead and manage the delivery of multiple IT infrastructure projects, ensuring they are completed on time, within budget, and to a high standard.
• Develop and maintain strong relationships with key infrastructure vendors and service providers, managing contracts and SLAs (Service Level Agreements) to achieve optimal performance.
• Implement and oversee IT service management processes, ensuring seamless service delivery to internal stakeholders.
• Define, track, and report on key performance indicators (KPIs) to measure the effectiveness and efficiency of IT infrastructure operations.
• Champion and drive technical innovation within the infrastructure environment, exploring and implementing new technologies to optimize efficiency and security.
• Work collaboratively with the cyber security team to assess vulnerabilities, develop remediation plans, and ensure their successful implementation.
• Support the company's multi-cloud migration journey with particular focus on Microsoft 365 and Azure environment.
• Foster a culture of continuous improvement within the infrastructure team, promoting knowledge sharing and best practices.

Requirements:

• A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• About 5 years of experience in IT infrastructure Project Management or a similar role.
• Proven track record of successfully delivering complex IT projects on time and within budget.
• Strong understanding of IT service management frameworks (ITIL preferred).
• Strong knowledge of one of more of the following platforms: Microsoft 365 and MS operating systems, Unix/Linux and other cloud platforms such as AWS or Gcloud.
• Experience in Identity Management and system integrations.
• Experience in managing vendors and service providers.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment with concurrent priorities.

Location: Milano (con Smart Working)